Choose with confidence. See plan limits for domains, mailboxes, storage, bandwidth, backups, and security. Support and SLA tiers are shown below. For full pricing details, visit the Pricing page or review our SLA & Uptime policy.
Support & SLA Tiers
Pick the support level that matches your operations. All plans include 24/7 monitoring. Uptime targets and response times scale with tier.
- Standard — 99.9% uptime target; business-hours email support; first response within 8 business hours.
- Priority — 99.95% uptime target; extended-hours support; first response within 2 business hours for P1, 6 hours for P2.
- Premium — 99.99% uptime target; 24/7 incident hotline; first response within 30 minutes for P1, 2 hours for P2; named account manager.
See complete definitions, maintenance windows, and credit policies in the SLA.
At-a-glance: Uptime targets range from 99.9% to 99.99%. Response times range from 8 business hours to 30 minutes for P1 incidents.
Questions before you buy?
Not sure which plan fits? We’ll match your users, storage, and uptime needs and recommend the best bundle. You can also review full details on the Pricing page and our SLA & Uptime.
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