Uptime summary (past 90 days):
- Email Service: 99.98% (2 min downtime)
- Managed Hosting: 99.97% (4 min downtime)
- Industry Apps: 99.95% (7 min downtime)
All services meet or exceed our SLA targets. Metrics are updated continuously and validated daily.
Feb 06, 09:10–09:14 UTC — Brief email queue delay. Impact: Up to 2-minute send delay for 12% of messages. Root cause: Transient DNS resolver latency. Resolution: Failover to secondary resolver. Preventive: Expanded health checks.
Jan 24, 01:02–01:06 UTC — Hosting node reboot. Impact: 0.5% sites intermittent 502s. Root cause: Kernel panic on hypervisor. Resolution: Live-migrated guests; patched kernel.
Jan 02, 22:31–22:38 UTC — Industry Apps API slowdown. Impact: Elevated response times for workflow endpoints. Root cause: Cache invalidation storm. Resolution: Increased cache TTL; tuned limits.
Upcoming windows (UTC):
- Feb 12, 01:00–02:00 — Hosting network upgrades. Expected impact: brief reconnects under 60s.
- Feb 18, 03:00–03:20 — Email anti-spam engine update. Impact: no downtime.
- Feb 25, 02:00–03:30 — Industry Apps database maintenance. Impact: read-only for up to 5 minutes.
We schedule work during low-traffic periods and will post updates here.
Subscribe to receive real-time email alerts for incidents, maintenance notices, and monthly uptime summaries. You can unsubscribe anytime from the footer link in our emails.
What you’ll get:
- Instant incident updates and resolution notes
- Advance maintenance notifications
- Monthly uptime report (90-day rolling)
Our SLA defines uptime targets, response times, and service credit calculations. If your service ever falls below targets, you may be eligible for credits as outlined in the policy.
See exact thresholds, claim steps, and exclusions on the SLA page.
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